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Image of an Italian grocery store. In the background you can see a store with counters full of products and the lettering ‚Viani‘. Above this are numerous superimposed images and price tags showing various Italian specialties: Olive oil, pasta, pizza, pickled tomatoes, wine and more. The collage conveys an abundance of products and the atmosphere of an authentic Italian delicatessen.

Blackbit E-commerce Tribe:
Next Level E-Commerce

Whether business-to-business (B2B) or business-to-consumer (B2C), we help our customers to increase their e-commerce sales.

An E-commerce Strategy as the Basis for Your Success

E-commerce is completely new territory and you don't yet know where the journey should take you? Or perhaps you already have your own e-commerce strategy, but are unsure whether it will actually achieve your objectives? One thing is certain in any case: imprecisely formulated e-commerce activities unfortunately quickly miss their target and drive up your costs unnecessarily. We think that doesn't have to be the case!

Over 25 Years of Experience in E-commerce

We have been supporting companies in online retail since 1998, offering high-performancesolutions in consulting, design, development and marketing in the B2B and B2c sectors in many industries.

Strategy
What do you want to achieve and how do you get there? Your e-commerce strategy has been formulated in writing, but you lack the experience to assess its feasibility, risks and objectives? Are you looking for a sparring partner to develop your strategy?
Platform
Which e-commerce platform suits your goals and your company? We will help you find the right solution and support you in setting up your own online store. In doing so, we keep an eye on the initial and expected operating costs.
Growth
If you want to grow and trade successfully on the Internet, you need reach and must offer real added value so that the new customer remains a customer. Don't get bogged down in the endless possibilities of digital marketing.

Choosing the Right E-commerce Platform

The online store system is the foundation of your e-commerce strategy. It must be chosen carefully and fit your goals, requirements, financial and human resources. In addition, your store system should have sufficient development potential to meet your future requirements and the wishes of your potential customers. Both on the desktop PC and on mobile devices.

We will be happy to advise you with our services when selecting your e-commerce solution. If you already have your own online store, we will check and evaluate it with regard to the jointly developed strategy and adapt both the strategy and the store system if necessary.

If you are an online retailer or medium-sized company looking to continuously increase your online sales, there is a growing need for supporting systems to automate as many processes as possible and improve your customers' experience. If you operate a brick-and-mortar business, your POS system and online store should be connected.

We gradually consolidate fragmented system landscapes into an integrated e-commerce platform. Content management, PIM and MDM systems, customer relationship software and marketing automation: we optimize the user experience and keep an eye on the total cost of ownership (TCO).

Our Technologies

Do You Recognize Yourself in One or More of the Following Questions?

Do I need my own online store or is trading via online marketplaces more promising?  
What impact is the digital transformation having on online shopping behavior on the Internet?  
Which e-commerce systems are suitable for B2B e-commerce and which online stores are suitable for brick-and-mortar retail?  
What other marketplaces are there besides Amazon and which ones are worth getting involved in with your own online offering?  
How does my customers' customer journey work and is it sufficiently taken into account in my e-commerce strategy?  

Strategically Exploiting the Potential of Online Retail

The image shows Blackbit‘s “Digital Commerce Performance Roadmap” with a breakdown into various sprint cycles and focus areas. Three topics with time periods are shown at the top: THEME 1: 01-03/2020, THEME 2: 04-06/2020, and THEME 3: 07-10/2020. Below the first topic, three focus areas are shown for the first three months. Below this, it is explained that each focus area contains specific metrics for monitoring progress. There is also a “Measures” section that describes that measures are specific actions to influence these metrics.
The image shows Blackbit‘s “Digital Commerce Performance Roadmap” with a breakdown into various sprint cycles and focus areas. Three topics with time periods are shown at the top: THEME 1: 01-03/2020, THEME 2: 04-06/2020, and THEME 3: 07-10/2020. Below the first topic, three focus areas are shown for the first three months. Below this, it is explained that each focus area contains specific metrics for monitoring progress. There is also a “Measures” section that describes that measures are specific actions to influence these metrics.
The image shows Blackbit‘s “Digital Commerce Performance Roadmap” with a breakdown into various sprint cycles and focus areas. Three topics with time periods are shown at the top: THEME 1: 01-03/2020, THEME 2: 04-06/2020, and THEME 3: 07-10/2020. Below the first topic, three focus areas are shown for the first three months. Below this, it is explained that each focus area contains specific metrics for monitoring progress. There is also a “Measures” section that describes that measures are specific actions to influence these metrics.

Digital Commerce Performance Roadmap

Increasing online sales is a prerequisite for the continuous development of your e-business. Targeted online marketing measures lead potential customers to your e-commerce platform. Conversion optimization, content marketing, social media, mobile commerce - e-commerce marketing has many facets. A systematic approach is necessary to ensure that the goals you have set yourself do not fall out of focus.

The Digital Commerce Performance Roadmap is a recurring cycle in the development of your e-commerce activities and an integral part of our e-commerce strategy.

The Digital Commerce Performance Roadmap makes our approach transparent and plannable and also increases the digital competence in your company. Do you need a completely new e-commerce strategy, do you see potential for optimization in your online activities or would you like more information first? Just get in touch with us! Our team will be happy to help and advise you.

Exciting Projects From a Wide Range of Industries

Man with a loaded hand truck in the stairwell, the EXPRESSO logo can be seen in the foreground.
Bense & Eicke logo, in the background a woman strokes the face of a horse with a brush
Upper body of a woman in lingerie, the Noir Handmade logo can be seen in the foreground
Shower in showroom, Duschenmarkt logo can be seen in the foreground
Women‘s upper body in underwear, the am-Dessous logo can be seen in the foreground.
Man on racing bike with Fitstore24 logo in the foreground.
Upper body of a man working out, the Gorilla Sports logo can be seen in the foreground.
Woman in a sprinting outfit on a treadmill, the MAXXUS logo can be seen in the foreground.
Table set with two bowls of Greek specialities, the Nik the Greek logo can be seen in the foreground.

Whether B2B or B2C - Benefit From Our Experience in Many Different Industries

An astronaut in a spacesuit on a deckchair on a beach under palm trees.
Travel & Tourism
An astronaut in a spacesuit sits in a field full of flowers next to a cow.
Agriculture
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Events & Ticketing
An astronaut in a space suit sits in front of a laid table.
Food
An astronaut in a spacesuit stands in a grocery store.
Retail
An astronaut in a space suit stands in front of a wall of thick industrial pipes.
Production/Industry
An astronaut in a spacesuit stands in front of a rack of clothes.
Fashion
An astronaut in a space suit works at a desk with a laptop.
Wholesale

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Are You Looking For Support in Choosing the Right E-commerce Platform or Making the Right Use of the Potential of Online Retail?

The simple desire to offer products and services via your own store and to take advantage of the benefits of e-commerce has developed into a complex issue over the years. From marketing to customer service, the customer journey must now be taken into account and customers must be offered an outstanding user experience and brand experience.