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Shopify

The all-in-one e-commerce solution with integrated payment and low entry barriers is popular with small and medium-sized companies worldwide.

Popular Online Store System

Shopify is one of the world's most popular online store systems. Over 1,700,000 retailers from 175 countries already use the e-commerce software to successfully sell their products online. Small and medium-sized suppliers in particular, but now also corporations, can create online stores and outsource logistics with little effort thanks to Shopify.

The company of the same name was founded in 2006 by German expat Tobias Lütke and is based in Ottawa, Canada. Shopify Inc. went public in 2015.

License, Architecture and Technology

A Shopify store is a proprietary e-commerce software that is offered as Software as a Service (SaaS). Shopify merchants therefore do not have to worry about hosting, operating, updating and backing up their store.

Symbol of a cloud with an arrow pointing upwards and an arrow pointing downwards, which look like circuits from below, shown in a minimalist style on a white background.

As a leading, cloud-based omnichannel store system, Shopify places great importance on reliability and scalability. Various online and offline solutions for retailers are combined in one overview. Thanks to over 1,000 plugins and templates, some of which are available for a fee and some for free, the closed modular system can be easily expanded. As a retailer, you have full access to the HTML and CSS files of your store.

Target Group

Shopify stores areparticularly attractive for small and medium-sized companies that want to set up an e-business or brand quickly and easily, even without programming knowledge or technical expertise.

Shopify Plus was introduced for large companies and traders with a high volume of business. In addition to Shopify's core functions, the Plus version offers access to additional tools and features for fast-growing online retailers as well as extended support options. For example, leading global brands such as Tesla, Red Bull and Babbel also sell via Shopify Store.

Shopify Functions

The e-commerce platform offers a wide range of tools for marketing and sales promotion.
The following functions are included in the online store construction kit:

  • Unlimited number of products in your store
  • Unlimited bandwidth and online storage
  • 133 currencies and up to 20 languages
  • Shopify Point of Sale (POS) for in-store sales
  • Sales via various online sales channels
  • Fraud analysis for Shopify Payments
  • Manual creation of orders
  • Gift vouchers
  • Discount codes
  • Recovery of abandoned shopping carts
  • Employee accounts
  • Statistics (dashboard with key analytics)
  • Financial reports
  • Support by email, phone or live chat

Depending on the selected pricing model, the scope of services varies (e.g. number of employee accounts and inventory locations, scope of reports, fees for payment services and transactions, scope of 24/7 support, availability of international domains and prices).

Special Features

As an all-in-one e-commerce solution with low entry barriers, Shopify also makes it easier for technical amateurs and beginners to open their own online store. The platform offers online merchants a powerful back office and a central overview of their business processes.

As a Shopify merchant, you can access a wide range of functions for multichannel commerce. Regardless of whether you want to offer your products in the online store, via social media, via online marketplaces such as Amazon, in a local store or pop-up store - the all-round carefree package provides a solution for everything.

At a counter, a woman with a tablet sits next to a man who is taking a paper bag from the smiling waitress behind the counter.

A Shopify store is also well positioned when it comes to SEO and content marketing: Store subpages, products and blog entries each have their own URLs in Shopify with freely definable meta titles and meta descriptions so that your customers can easily find you online. In addition, all themes available in the Theme Store are designed to meet the latest search engine requirements. In addition to the integrated blog function, captivating storytelling and product descriptions can also be created at product level.

You can use Shopify Apps to expand the range of functions of your e-commerce store individually and tailor it to your requirements and the needs of your customers.

Case Study Bense & Eicke: Website Relaunch With New Online Store and Great Attention to Detail

Read all about the successful website relaunch with the special requirement of detailed but simple price differentiation for purchase prices, independent management of functions and content in a user-friendly backend with a simultaneous focus on high-quality products in our case study.

B2B Functions

For a long time, Shopify offered hardly any relevant B2B features out of the box. With the acquisition of Handshake in 2019, Shopify took a step towards B2B digital commerce and helped merchants tap into demand in the wholesale market. However, Handshake is currently only available to businesses in the United States and Shopify's suitability for B2B digital commerce use cases is barely proven.

A smiling woman stands next to a counter in a large office with a laptop on it and looks into the camera with a smile.

If you want to operate as a B2B retailer on the German market, you should take a look at the Shopify App Store. There are numerous apps there that you can use to add the desired functionalities to your store. With the help of separately purchased plugins, you can, for example, hide prices and the "Add to cart" button from users who are not logged in, display wholesale prices for B2B users or assign customer group-specific discounts.

Shopify Reviews

In its "Magic Quadrant for Digital Commerce 2021", Gartner classifies Shopify as achallenger. Companies classified as challengers have everything they need to achieve success in the market and have the potential to become market leaders in a short space of time.

In its 2021 report, Gartner reports, among other things, that Shopify has significantly developed itsAPIs and that they are now being used extensively by larger customers. For example, integrations with PIM, CRM, ERP, 3PL and OMS suites are now possible, which was previously a major gap for Shopify. Nevertheless, Shopify does not have a decoupled storefront, and Gartner customers report difficulties in using it via APIs for SPA and PWA storefronts.

Like its competitor BigCommerce, Shopify alsoscores top marks for features and support on the Gartner Peer Reviews and G2.com rating portals.

Competitors and Recommendation

Shopware and BigCommerce are direct competitors. Compared to these competitors, Shopify scores with its significantly easier usability. A Shopify store can be set up with just a few clicks, whereas creating a BigCommerce or Shopware online store requires programming knowledge. On the other hand, Shopify stores are less flexible in terms of further development and, as it is not an open source solution, you as the store operator have no control over the codebase.

Our Shopify Services

We are happy to support you in successfully launching or further developing your Shopify store and are at your side as a partner with many years of e-commerce and marketing experience.

We offer the following services for Shopify:

  • Store setup
  • Web development and customization
  • Customer-specific design and individual themes
  • SEO, social media and digital marketing
  • Migration to Shopify
  • Interface programming and customer-specific application development
  • Product information system
  • B2B e-commerce solutions

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The Best Advice - From Platform Selection To E-commerce Marketing

We have proven partner technologies for every e-commerce requirement - and experts who are on hand to provide you with help and advice. We develop strategies, set up your online store, ensure high-performance, secure hosting and support you in marketing your products.